Office Policies
If you have any questions about our office policies, please call our office during business hours at (919) 718-0414.
Appointments
At our office, we know that your time is important. If you are a new patient, please arrive at our office 20 minutes prior to your scheduled time.
If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.
Cancellations
We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.
Payment Options
We accept cash, checks, Visa, Mastercard, Discover and American Express.
Insurance
We accept all most insurances including:
- Medicare
- Medicaid
- Blue Cross Blue Shield
- United Healthcare
- United Healthcare Medicare
- Aetna
- Aetna Medicare
- CHAMPVA
- Cigna
- Tricare
- Humana
We also have Self-Pay rates available with payment plans. Please ask our front office for details about self-pay rates.
If you have any questions about your insurance benefits, please call our office at (919) 718-0414. Our staff will be glad to answer them for you.
Emergencies
If you are a patient of record, please call our office for emergency information.