Office Policies

If you have any questions about our office policies, please call our office during business hours at (919) 718-0414.


At our office, we know that your time is important. If you are a new patient, please arrive at our office 20 minutes prior to your scheduled time.

If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.


We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.

Payment Options

We accept cash, checks, Visa, Mastercard, Discover and American Express.

Major Credit Cards


We accept all most insurances including:

  • Medicare
  • Medicaid
  • Blue Cross Blue Shield
  • United Healthcare
  • United Healthcare Medicare
  • Aetna
  • Aetna Medicare
  • Cigna
  • Tricare
  • Humana

We also have Self-Pay rates available with payment plans. Please ask our front office for details about self-pay rates.

If you have any questions about your insurance benefits, please call our office at (919) 718-0414. Our staff will be glad to answer them for you.


If you are a patient of record, please call our office for emergency information.